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Welcome to our surgery website which we hope will provide you with a taste of the services available at our main surgery in Poringland and our branch surgery in Rockland St Mary.  Use the tabs above to find out when we are open, how to reach medical services when we are closed, see the area we cover and learn more about the team at the Practice. 

You can order a repeat prescription on line, book and cancel appointments using our extended on line services, send us your comments and if you’re not yet registered as a patient, you can download the necessary forms here.  The Heathgate team are committed to providing the appropriate care at the appropriate time, working with you in the management of your health and wellbeing. 

Our latest newsletter and patient survey results are available from the 'latest news' and 'survey report' sections and you can subscribe to updates at the bottom of this page. 

Flu Clinics

Thank you to those patients who attended our successfull community Flu clinics at Poringland Community Centre and Rockland St Mary Surgery on Saturday 27th September.

For those patients who were unable to attend and qualify for vaccination, please telephone the surgery and book an appointment in one of our designated Flu clinics.  If you are housebound and unable to get to the surgery, please telephone our reception team, who will arrange for one of the Community Nurses to visit you at home.

To check whether you qualify click here.

 

Statement of Intent - Online access to medical records 

Our Practice currently allows patients to view certain aspects of their medical record on-line.  These include: allergies and sensitivities we have recorded for you, one-off medication you have been prescribed in the past 12 months, regular repeat prescriptions and any repeat prescriptions that have been discontinued in the past 6 months.  These are the same aspects of your medical record that form part of your Emergency Care Record (unless you have opted out of us creating this for you).

We are planning by 31st March 2015 to allow patients to view a wider part of their medical record on-line and we will promote this when we have the IT infrastructure in place to allow this to happen.

If you are already registered for other on-line services and would like access to the summary that is currently available on-line, please ask us to amend your on-line registration status to enable access.  If you are not registered for on-line services, please request this by contacting our reception team or by E Mailing your request to mail.heathgate@nhs.net  

(Site updated 13/11/2014)
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